When looking for the contact details of the Chief Executive Officer (CEO) of Government e-Marketplace (GeM)—India’s premier online public procurement portal under the Ministry of Commerce and Industry—it helps to know the correct communication channels, office addresses, and official escalation protocols.
Official Leadership & Contact Overview
The leadership team at GeM manages massive public procurement operations, vendor integrations, and policy framework deployments across India.
- Current Leadership: Shri Ajay Bhadoo serves as the Chief Executive Officer (CEO) of Government e-Marketplace (GeM).
- Official CEO Email:
[email protected] - Official Office Address:
Government e-Marketplace (GeM)
2nd Floor, Jeevan Tara Building,
5, Sansad Marg, Near Patel Chowk,
New Delhi – 110001, India
Direct Communication & Administrative Channels
While direct correspondence to the CEO’s secretariat is typically reserved for official stakeholder communications, policy proposals, or major institutional grievances, GeM maintains structured administrative touchpoints:
- Official Secretariat Email: For formal letters, regulatory notices, or high-level institutional queries addressed to leadership, use
[email protected]. - Headquarters Telephone Lines: Administrative inquiries can often be directed through the GeM registry lines at main corporate blocks in New Delhi (such as
011-23742187).
General Support & Alternative Escalations
If your inquiry relates to vendor registration, bids, order processing, or payment clearances, routing through the CEO office will generally cause delays. Instead, GeM provides dedicated support desks that resolve operational bottlenecks much faster:
- Toll-Free Helpline Numbers:
1800 419 3436(Monday to Saturday, 9:00 AM – 10:00 PM)1800 102 3436(Alternate Support Line)
- General Helpdesk Email:
[email protected] - Specialized Portals: For legal correspondence or formal disputes, communications can be channeled to designated legal desks like
[email protected].
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